Privacy Policy & Terms

Privacy Policy

Effective from January 2024.

The Dorn Method UK takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy explains the data processing practices of The Dorn Method UK.

If you have any requests concerning your personal information or any queries with regard to these practices, please contact our Privacy Officer by email at info@dornmethod.co.uk.

Our site contains links to third-party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Information Collected

Personal information collected is only for use by The Dorn Method UK. We collect personally identifiable information about you (your "Data") through the use of enquiry and registration forms, when you purchase any of our products or services, or when you provide your details to us either online or offline. The elements of your Data that we may collect include:

• Name
• Job title
• Company name and address
• Home address and phone number
• Mobile telephone number
• Email address
• Payment details such as credit card information

If you are a subscriber, we may also collect information regarding your use of the service.

Use and Disclosure of Personal Information

We use your Data for purposes which may include conducting market research surveys, running competitions, and providing you with information about products and services we offer (if you agree to receive such information).

We may also disclose your information to business partners and to third-party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business, or in accordance with a properly executed court order or as otherwise required by law.

Use of Cookies and Other Tracking Devices

We use cookies to help personalise your use of our sites. A cookie is a small piece of information sent to your computer's hard drive by the web server so that the website can remember who you are. We use information from cookies for purposes which may include:

• Identifying returning users, registrants, and subscribers
• Eliminating the need for returning users to re-enter their login details
• Enabling you to move more easily around our site
• Tracking your use of our site to better develop our sites in accordance with your requirements
• Building up a demographic profile

You can delete cookies from your hard drive at any time. You can set your internet browser so that it will not allow cookies to be stored on your computer, although this may reduce the functionality of the site.

We may use web analytics services such as Google Analytics. The information generated by the cookie about your use of our sites will be transmitted to and stored on servers provided by the analytics companies. By using this website, you consent to the processing of data about you by these services in the manner and for the purposes set out above.

Security Policy

The Dorn Method UK has appropriate measures in place to ensure that our users' Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside The Dorn Method UK to data processors but they will act only on our instructions to provide the services required.

Transfer of Data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. By browsing The Dorn Method UK website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

User Access and Control of Data

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact us. In accordance with GDPR you may request a copy of the personal information we hold about you by contacting the Privacy Officer by email. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

Children Under 16

We do not intentionally collect any information on children under 16 years of age. We will undertake to delete any details of such users where a parent or guardian has notified us that any such details have been obtained.

Changes to this Policy

This policy is effective from January 2024. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.

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Appointment Cancellation Policy

If you are unable to make your appointment, please give at least 48 hours notice.

Missed appointments or those cancelled with less than 24 hours notice will be charged at the full session price. This policy is in place to respect Brigitte's time and to allow other clients to take cancelled appointments.

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For any questions about these policies, please contact info@dornmethod.co.uk.